Our Rug Cleaning Process
Whatever rug cleaning service you need, we have a solution for you. From crucial routine maintenance like dry soil removal all the way to restorative cleaning to remedy extraordinary problems with odors or stains, we have the systems to cover it. So how do we do it?
Our rug cleaning is steeped in tradition, and is the safest, most effective, and most thorough cleaning method available. While it takes us longer to clean your rugs by hand than it would with machines, it is simply an exercise in the golden rule. We only clean your priceless heirlooms the same way we would clean our own rugs, by hand. The hand washing process is by far the most effective and least corrosive method of cleaning your rugs, far safer than using a machine that spins your rugs in a vat of water and beats them with mechanical paddles to mimic hand washing. Sometimes good, old-fashioned TLC is simply better and safer than anything a machine can produce.
Our cleaning system includes cleaning your rugs by hand with the finest rug cleaning solutions, each of which is designed to enhance the colors in your rug, brighten the rug, and restore its luster. Once your rug is clean, we then thoroughly rinse your rug with special rinse agents to leave your rug soft to the touch.
Once clean and rinsed, the water in your rug is extracted and dried in a controlled environment where air is heated and dehumidified to dry your rug as quickly but as naturally as possible.
Our Rug Cleaning Service Includes:
- Inspection
- Dry Soil Removal
- Vacuuming
- Hand Washing
- Neutralizing Rinse
- Controlled Drying
- Grooming
- Wrapping for Pickup/Delivery
Other rug maintenance services we also provide:
Our Guarantee
A guarantee should be a simple and effective way for you to have confidence in the service you will receive. At RugPro Oriental Rug Cleaning, the quality of our work is not just our foundation, it’s our everything. That’s why we offer a 100% satisfaction guarantee on each of our services for a period of fourteen days from the time of cleaning. There is no catch and no fine print, just your satisfaction – 100% guaranteed.
We hope you will think of RugPro Oriental Rug Cleaning for the care and maintenance for all of the fine area rugs in your home. Please use our contact request form, or call us at 904-435-3370 and find out how you can work with RugPro Oriental Rug Cleaning on your next rug cleaning project.
Frequently Asked Questions
Are you insured?
Yes. We carry $2 million in General Liability insurance and full Workers’ Compensation insurance on each of our employees as required by the state. We also carry bond coverage on our employees and bailees coverage for your items while they are in our care.
Can you provide references?
Yes. We have thousands of satisfied customers, many of whom gladly offer to tell new customers about their experiences with us.
Are you a franchise operation?
No. We are a locally owned business operated by family and friends. While we are large enough to give you all of the benefits of a professional organization, we are small enough to give you a high quality, personalized experience as well.
Is your work guaranteed?
Yes. Each of our services is backed by our unconditional satisfaction guarantee. If for any reason you are not happy with the quality of service you receive, we’ll make it right – 100% guaranteed.
