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  • Reviews

    Our goal is to be the best service company you’ve ever worked with. In order to reach that goal, we are continually seeking ways to improve the level of service we provide to our customers. Please take a moment to Leave A Review by clicking the icon below.


    Pick up was timely, rug was in wonderful condition after being cleaned… Also, the men who picked up the rug were courteous and helpful.

    B.C., Fernandina Beach


    Had two 30 year old Karastan area rugs deep cleaned. They turned out beautiful… Isiah was wonderful in explaining the process and showing us how the equipment is used.

    P.T., Fernandina Beach


    The cleaning is amazing. I never saw the carpets new, but I can assure you I like them better than any new carpet. The colors are vibrant and the texture is soft. I take my shoes off when I come up to them because they are a treat to the feet. Thank you for this gift. The prices were worth it.

    J.C., Saint Johns


    The rug looks like it is brand new. They did a terrific job.

    J.D., Ponte Vedra Beach


    Your Crew on pick up and delivery were very mindful of our home and took care in removing and installing our rugs.  They did a very good job and were polite and knowledgeable.  My rugs look great.

    C.M., Jacksonville


    I thought they had excellent service!  I was very happy with their reliability in showing up on time and the quality of work.  Their customer service was great and I loved how professional they were throughout.

    D.D., Orange Park


    It was a great experience.  Everyone has been helpful, professional and very pleasant.  The rug looks beautiful!  Best cleaning its ever had!  It's old and it's been refreshed to like new.

    C.H., Jacksonville


    Wonderful! Everything was great and the rugs are fantastic to look at and no chemical small at all!!! Very happy with the result.

    S.S., St Augustine


    Easy working with Isiah and inside staff. Very responsive. Rug looks great.

    F.D., Springfield


    We inherited an old oriental rug from my mother and father who had inherited it from an uncle. Probably 75 years old which we knew had not been cleaned in at least 25 years... We were very satisfied. Almost every time I called I spoke with Anne. She was very helpful and always so welcoming. She made this unfamiliar process easy for us. Thanks, we are enjoying the rug.

    V.R., Palm Coast


    Very satisfied with the cleaning of my rugs.

    D.D., Orange Park


    Wonderful from the in home estimate to the delivery of my clean rugs.

    K.P., Mandarin


    "Very professional people. They picked up the rugs and delivered back in a timely manner."

    H.R., Jacksonville


    "It was great! Jed and Bob were wonderful and we will recommend to others."

    R.A., St Augustine


    "What a great experience. Good price, very informative and helpful explaining the cleaning process, and very friendly."

    K.W., Ponte Vedra Beach


    "Jed and Isiah came by on June 11th and picked up the rug so that it could be shampooed. They returned on June 17th... and returned the rug for the master bedroom. They were able to move furnishings and accomplish the task with both a sense of urgency and complete professionalism. I was very satisfied with the results."

    R.D., Jacksonville


    "They were punctual and professional. Very clean cut young men. They did very thorough work. I am very pleased with their work and will use them again. I will also recommend them to my friends. This company does top notch work."

    M.C., Jacksonville


    I would highly recommend them to anyone.

    M.F., Jacksonville


    “Very thorough, professional and held to the quote. Would use their services again.”

    P.D., Jacksonville


    “The team at Rugpro was incredibly professional, timely, did excellent work, and were clean-cut and courteous. We are glad we used them and plan to use them again.”

    K.R., Ponte Vedra Beach


    “I would definitely use them again.”

    K.K., Saint Johns


    “They are absolutely the most thorough and professional service providers we have ever engaged.”

    D.P., St. Augustine