Our Rug Cleaning Process

Whatever rug cleaning service you need, we have a solution for you. From crucial routine maintenance like our sophisticated dusting system all the way to restorative cleaning to remedy extraordinary problems with odors or stains, we have the systems to cover it. So how do we do it?

Rug Dusting

Our Rug Dusting service and Maintenance Rug Cleaning packages use the latest advancements in technology and equipment for unsurpassed results. Our patented rug dusting system produces 47,000 harmonic vibrations per minute to loosen the debris in your rug, often removing several pounds of dry soil from an average area rug.

Maintenance Rug Cleaning Package

Our maintenance cleaning system uses a high power vacuum system and a neutralizing rinse agent to thoroughly wash the face yarns of your rug, leaving it soft and clean.  While a very thorough maintenance system, this type of surface cleaning is designed truly only for routine maintenance.

Deep Rug Cleaning Package Most Popular!

When your rug needs an intensive, thorough top to bottom cleaning, our deep cleaning system is the only way to go. It is our most popular cleaning package and uses the oldest and most effective method of cleaning rugs the world has ever known – washing by hand in a rug bath. If this method seems old fashioned, well, it is! But the hand washing process is by far the most effective and least corrosive for your rugs, far safer than using a machine that spins your rugs in a vat of water and beats them with mechanical paddles to mimic hand washing. Sometimes, there is just no substitute for the real thing!

Our deep cleaning system includes pre-conditioning your rugs with the finest rug cleaning solutions, each of which is designed to enhance the colors in your rug, brighten the rug, and restore its luster. We hand scrub the rug in our rug bath, which is essentially a giant wash pit made especially for rugs. Once your rug is clean, we then thoroughly rinse your rug with a flow over system with special rinse agents to leave your rug soft to the touch.

Once cleaned and rinsed, the water in your rug is extracted and then placed on our rug drying racks in our drying room. This room circulates air rapidly and is heated and dehumidified to dry your rug as quickly but as naturally as possible. The finishing touches on our deep cleaning package include a special process to brighten and renew your fringe, the application of a stain protector (please link), and then rolling and wrapping your rug for pickup or delivery.

Restorative Rug Cleaning Package

Our restorative cleaning system includes everything in our deep cleaning package but also includes deep odor treatment to treat difficult odors in your rug and spot treatment for any existing stains or discolorations in your rug. While every rug is different and it is not always possible to achieve complete restoration, your satisfaction is 100% guaranteed.

Other rug maintenance services we also provide:

• Moth Repellant
• Pad Installation

Our Guarantee

A guarantee should be a simple and effective way for you to have confidence in the service you will receive. At RugPro Oriental Rug Cleaning, the quality of our work is not just our foundation, it’s our everything. That’s why we offer a 100% satisfaction guarantee on each of our services for a period of fourteen days from the time of cleaning. There is no catch and no fine print, just your satisfaction – 100% guaranteed.

We hope you will think of RugPro Oriental Rug Cleaning for the care and maintenance for all of the fine area rugs in your home. Please use our contact request form, or call us at 904-435-3370 and find out how you can work with RugPro Oriental Rug Cleaning on your next rug cleaning project.

Frequently Asked Questions

Are you insured?

Yes. We carry $2 million in General Liability insurance and full Workers’ Compensation insurance on each of our employees as required by the state. We also carry bond coverage on our employees and bailees coverage for your items while they are in our care.

Can you provide references?

Yes. We have thousands of satisfied customers, many of whom gladly offer to tell new customers about their experiences with us.

Are you a franchise operation?

No. We are a locally owned business operated by family and friends. While we are large enough to give you all of the benefits of a professional organization, we are small enough to give you a high quality, personalized experience as well.

Is your work guaranteed?

Yes. Each of our services is backed by our unconditional satisfaction guarantee. If for any reason you are not happy with the quality of service you receive, we’ll make it right – 100% guaranteed.