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  • Reviews

    Our goal is to be the best service company you’ve ever worked with. In order to reach that goal, we are continually seeking ways to improve the level of service we provide to our customers. Please take a moment to Leave A Review by clicking the icon below.


    4.7.2017

    Your Crew on pick up and delivery were very mindful of our home and took care in removing and installing our rugs.  They did a very good job and were polite and knowledgeable.  My rugs look great.

    C.M., Jacksonville

    3.22.2017

    I thought they had excellent service!  I was very happy with their reliability in showing up on time and the quality of work.  Their customer service was great and I loved how professional they were throughout.

    D.D., Orange Park

    1.13.2017

    It was a great experience.  Everyone has been helpful, professional and very pleasant.  The rug looks beautiful!  Best cleaning its ever had!  It's old and it's been refreshed to like new.

    C.H., Jacksonville

    12.19.2016

    Wonderful! Everything was great and the rugs are fantastic to look at and no chemical small at all!!! Very happy with the result.

    S.S., St Augustine

    12.14.2016

    Easy working with Isiah and inside staff. Very responsive. Rug looks great.

    F.D., Springfield

    12.03.2016

    We inherited an old oriental rug from my mother and father who had inherited it from an uncle. Probably 75 years old which we knew had not been cleaned in at least 25 years... We were very satisfied. Almost every time I called I spoke with Anne. She was very helpful and always so welcoming. She made this unfamiliar process easy for us. Thanks, we are enjoying the rug.

    V.R., Palm Coast

    11.23.2016

    Very satisfied with the cleaning of my rugs.

    D.D., Orange Park

    06.17.2016

    Wonderful from the in home estimate to the delivery of my clean rugs.

    K.P., Mandarin

    02.10.2016

    "Very professional people. They picked up the rugs and delivered back in a timely manner."

    H.R., Jacksonville

    01.04.2016

    "It was great! Jed and Bob were wonderful and we will recommend to others."

    R.A., St Augustine

    10.27.2015

    "What a great experience. Good price, very informative and helpful explaining the cleaning process, and very friendly."

    K.W., Ponte Vedra Beach

    06.22.2015

    "Jed and Isiah came by on June 11th and picked up the rug so that it could be shampooed. They returned on June 17th... and returned the rug for the master bedroom. They were able to move furnishings and accomplish the task with both a sense of urgency and complete professionalism. I was very satisfied with the results."

    R.D., Jacksonville

    06.16.2015

    "They were punctual and professional. Very clean cut young men. They did very thorough work. I am very pleased with their work and will use them again. I will also recommend them to my friends. This company does top notch work."

    M.C., Jacksonville

    04.22.2014

    I would highly recommend them to anyone.

    M.F., Jacksonville

    02.22.2014

    “Very thorough, professional and held to the quote. Would use their services again.”

    P.D., Jacksonville

    11.20.2013

    “The team at Rugpro was incredibly professional, timely, did excellent work, and were clean-cut and courteous. We are glad we used them and plan to use them again.”

    K.R., Ponte Vedra Beach

    09.15.2011

    “I would definitely use them again.”

    K.K., Saint Johns

    03.06.2011

    “They are absolutely the most thorough and professional service providers we have ever engaged.”

    D.P., St. Augustine